- Types of information collected
- How the information is used
- Sharing with third parties
- Personal data security
- Privacy rights
- Who controls the information
- Changes to the information
- Related information
Types of information collected
When you register to create a site user account, you are asked for personal information, such as name and surname, address, country of residence, gender, date of birth, nationality, e-mail address, telephone number, credit card details . You are also asked to choose a username and password for your user account. When you buy a product or use other services offered by the site, information relating to the transaction is recorded, such as the type of products you purchase, the delivery address, credit card and payment details. When you communicate with us, for example by sending an e-mail, these communications are kept to follow up on your requests, to answer your questions and to improve our services. Furthermore, every time you interact with us, information is automatically collected, such as the IP address, the type and version of the browser used for navigation, the operating system and the platform. The site uses so-called "cookies" and information is collected every time your browser accesses the site. Cookies are data that are transferred to your computer's hard drive through the browser and that allow us to recognize you when you access the site, in order to remember your browser settings and customize the site according to your needs. You can also disable cookies from your browser settings but remember that, from the moment you disable cookies, you may not be able to use all the services offered by the site.
How the collected information is used
All the information we collect from our customers helps us personalize and improve your shopping experiences on the site. The information we collect is used to manage orders, for the delivery of products and the provision of the requested services, to personalize the contents and shopping experiences on the site, the payment procedures, to optimize our services, products and the site itself and for sending commercial communications. Since we want our customers to feel safe, the information collected is used for research and prevention of fraud and other illegal activities. In addition, this information is used to send you special offers and information on products that may be of interest to you. Your personal data are kept for as long as there is a commercial purpose or for as long as required by law after which they are deleted.
Sharing information with third parties
The protection of your personal data is extremely important to us and we want you to be sure that your personal data is in good hands. The information concerning you is shared exclusively as indicated above and only with third parties who comply with the laws on the protection of personal data and who ensure an adequate level of protection. For some services, such as product delivery, payment procedure, customer support, we use third parties. These third parties will have access to that personal information that we have collected from you and which is necessary for them to perform their functions. They are not authorized to use your personal information for any other purpose and are contractually obliged to comply with the laws regarding the protection of personal data. Personal information will be disclosed where required by law, to enforce the General Terms and Conditions and to enforce any other agreements, in the case of investigative actions, investigations and for the prevention of fraud or other illegal activities. In all other cases, your personal information is shared with third parties only with your explicit consent. You will have the opportunity to choose that your personal data is not shared with any third party. If and when we transfer your information to a third party based abroad, we guarantee that your personal data is adequately protected.
Security of your personal data
To protect personal data from unauthorized access, disclosure and modification, we have implemented from a technical point of view the protection systems and the related security measures that guarantee their protection. These security measures are adapted from time to time to achieve a high level of security each time. However, keep in mind that despite our best efforts, no security measures are perfect or impenetrable. Furthermore, to help us maintain a high level of security, we ask you to keep your username and password and not to disclose them to third parties. Some of your information will be stored on a server space owned by a third party, currently on a server of Enter spa in Milan, which has been chosen on the basis of our experiences to date but we may change it at any time, particularly at the moment. where we believe your personal information is no longer adequately protected. This third party supplier undertakes to try to constantly guarantee a high standard of safety. However, we cannot take any responsibility for the performance of this third party supplier.
You can contact us at any time and ask for information on all personal data collected about you. You can also ask for the modification, updating or deletion of your personal data. Please note that if you ask us to delete your personal data, we will no longer be able to provide you with our services. By accessing your account on the website, at any time you have the possibility to modify, update or delete personal information such as name, surname, address, country of residence, credit card details. Of course, you can cancel your account at any time.
Who controls your personal information and contacts
Before using the website, we kindly ask you to also carefully read the following documents: General Terms and Conditions Punto Azzurro Srl